Terms of Service

Terms of Service

Last updated: November 2026

Important Notice

This website is a travel guide. It is not a booking platform and does not run tours. Tour links and booking widgets go to GetYourGuide, and room searches go to Expedia through our partner Stay22; any booking is made there. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. Tours are run by local operators, and rooms by the hotels and cabins that list them.

By following a booking link you leave this site; the booking is made with GetYourGuide or Expedia under that platform’s terms and the operator’s or host’s.

Bookings & Payment

  • Bookings are processed by the platform you choose (GetYourGuide or Expedia) and fulfilled by the tour operator or the host.
  • By completing a booking, you agree to that platform’s terms and the operator’s policies: GetYourGuide General Terms and Conditions.
  • Booking confirmations and vouchers are issued by the platform you booked with.

Cancellation & Refund Policy

Cancellation terms are set by the platform and the operator and are shown on each listing before you pay.

To cancel or modify a booking: contact the platform you booked with, using the details in your booking confirmation email.

Prices Shown on This Site

Prices, ratings and review counts on this site are copied from the listings, with the month they were checked next to them. A figure here in US dollars is the platform’s regular price at the time it was read. Operators change prices by season and by date, and the booking calendar shows any offer. The price you pay is the one the platform shows at checkout.

Road Closures and Changes

Roads in the Cajón del Maipo close to vehicles by official resolution, and the operators change the route of a day when they do. This site dates every road status it prints, with the resolution it comes from; it does not track the road live. Check the operator’s message the evening before your tour.

Tour Operator Responsibility

  • The tour operator (not this website) is solely responsible for:

    • Running the tour safely and as described
    • The vehicles, guides and drivers, the food and drinks, and any fees included in a tour
    • Changes to the route and the places visited, and cancellations
    • Visitor safety and insurance
    • Handling complaints or problems during the tour

  • When weather or a road closure gets in the way, the operator may change the route, shorten the day or cancel. Refund or new-date options follow the terms shown on the listing you booked.

Liability & Disclaimer

  • This website is a travel guide that refers you to GetYourGuide and Expedia. We are not liable for:

    • Tour quality, safety, or the accuracy of descriptions
    • Personal injury, illness, loss, or damage during a tour
    • Cancellations, delays, or changes made by operators
    • Disputes between customers and operators

  • Day trips into the Andes depend on roads and weather. Tell the operator about medical conditions, pregnancy and mobility when you book. Everyone takes part at their own risk and must follow the operators’ instructions.

  • The operator’s own liability terms apply as stated in its booking conditions.

Intellectual Property

Tour titles, descriptions, images and prices come from GetYourGuide and the tour operators. All trademarks and content belong to their respective owners.

Changes to Terms

We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.

Contact

Need to cancel or change a booking? Open your GetYourGuide confirmation email and use Manage booking, or log in at getyourguide.com with the email you booked with. We can’t see or cancel bookings.

For booking-related questions, contact GetYourGuide or Expedia customer service via your booking confirmation.

For website inquiries: info@cajondelmaipotour.com